1. Introduction
Welcome to Royal Luxury Body Spa (“Spa”, “we”, “our”, “us”).
By accessing our website, booking services, or visiting our spa, you agree to comply with these Terms & Conditions. If you do not agree, please do not use our services.
2. Services
We provide professional wellness and relaxation services including massage therapy, body treatments, and spa-related services.
- All services are strictly professional and therapeutic only
- We reserve the right to modify or discontinue services at any time without notice
3. Booking & Appointments
- Advance booking is recommended
- Appointments are subject to availability
- Clients must arrive at least 10–15 minutes before scheduled time
- Late arrival may result in reduced service duration
4. Payment Policy
- Full or partial advance payment may be required
- Prices are subject to change without prior notice
- Payments once made are generally non-refundable (unless stated otherwise)
5. Cancellation & No-Show Policy
- Cancellation must be done at least 24 hours prior
- Late cancellations may incur charges
- No-show bookings may be charged fully
6. Code of Conduct
To maintain a safe and professional environment:
- Any misconduct, inappropriate behavior, or illegal activity will result in immediate termination of service
- Strictly no illegal or sexual requests
- Management reserves the right to refuse service
7. Health & Safety
- Clients must inform staff about any medical conditions
- Services are not a substitute for medical treatment
- Spa is not liable for allergic reactions or health issues unless due to negligence
8. Personal Belongings
- Clients are responsible for their valuables
- The Spa will not be liable for any loss, theft, or damage
9. Membership & Packages (If Applicable)
- Memberships are non-transferable and non-refundable
- Validity must be used within the given period
- Misuse may lead to cancellation without refund
10. Privacy Policy
- We respect your privacy and protect your personal data
- Information collected is used only for booking and service purposes
11. Liability Disclaimer
- Services are provided on a best-effort basis
- We are not responsible for indirect or incidental damages
- Liability is limited to the service amount paid
12. Website Usage
- Content on this website is for informational purposes only
- Unauthorized use, copying, or misuse is prohibited
13. Changes to Terms
We may update these Terms at any time. Continued use of services means acceptance of updated terms.
14. Governing Law
These Terms shall be governed by the laws of India under the Indian Contract Act, 1872.
15. Contact Information
For any queries or complaints, contact:
📞 Phone: 9341700177
📧 Email: rroyalluxuryspa@gmail.com